Privacy Policy

This Privacy Policy (the “Policy”) describes how HMR Weight Management Services Corp., including its employees and agents (collectively “HMR”) (also referred to herein as “we” or “us”), handles the personal information we collect from you as a user of the HMR Program Web Site (this “Site”).  This Policy does not apply to personal information collected from other online or offline resources and communications, except in cases where such personal information is consolidated with information collected through the Site.  This Policy also does not apply to third-party online resources to which the Site may link.  These third-party linked resources, in some cases, are not under HMR’s control and we are not responsible for their privacy practices.  We recommend that you familiarize yourself with the privacy policies and practices of any such third parties.

By using the Site, you agree to the terms and conditions of this Policy, so please read the Policy carefully. If you have any questions about this Policy or our data collection, use and disclosure practices, please contact us at:

HMR Weight Management Services Corp.

99 Summer Street

Suite 1200

Boston, MA 02110

Attn: Web Site Privacy Policy Administrator


or call us at 1-877-501-9257 Monday – Friday 9:00 am to 5:00 pm (Eastern). We will make an effort to respond to your questions within a timely manner.


How does this Privacy Policy define "personal information"?

The term "personal information" as used throughout this policy means any information that identifies, or is used by or on behalf of HMR to identify, an individual.

What types of personal information does the Site collect from you?

HMR collects a very limited amount of personal information directly from users of this web site. In each case, the submission of personal information is completely voluntary. The specific information collected is as follows:

  • Users of this Site have the opportunity to locate an HMR-licensed or other HMR program and to obtain driving directions. In order to take advantage of this service users provide a zip code and street address for driving directions to the program. Users may also provide email addresses to receive information directly from a program in their vicinity.
  • HMR offers subscriptions to its online newsletter at no charge. Users supply only their email address and will be periodically sent the HMR online newsletter and other communications as described herein.
  • HMR provides information about HMR Programs to health care facilities and other organizations and professionals interested in starting an HMR Program. Interested users supply their name, job title, email, phone number, company name and address and medical and related  information.
  • If you call or email us with questions we will retain that information in our databases as use same as described below.

How does HMR use personal information collected through the Site?

HMR will add personal information you provide to one or more data bases in order to use such personal information as described in this section.  We may use any phone number you provide to call you with responses to your inquiries or otherwise to follow up on your call.

When you provide information to locate an HMR Program in your area that you might be interested in joining or when you sign up for the online newsletter, HMR will provide you with this information or publication and will also send you emails about its programs, products and services from time to time.  You may also receive emails regarding the field of obesity treatment and related educational information.

When you provide information to inquire about starting an HMR program or similar inquiry, you will be added to HMR’s professional database and may receive information about weight management, programs, research, promotional and other obesity treatment, and HMR topics from time to time.  In response to this information, an HMR representative will contact the user to discuss their interest in starting a program and to provide further information.  

Consistent with the terms of this Policy, in some cases HMR consolidates and analyzes personal information it collects through the Site with information collected through other channels, such as the telephone, surveys, and our other online resources and communications, in order to enhance the quality of services that we offer.  We also may use your personal information collected through the Site to audit the Site for authorized access and security.

With whom does HMR share personal information collected through the Site?

If you are inquiring about joining a local HMR Program and provide your email address or other contact information, we will share that information with one or more HMR programs and they may contact you or otherwise provide you with information about their program.

HMR may share the personal information collected through the Site with our vendors who provide services to assist our operations, such as to facilitate our communications with you, to respond to your inquiries and comments, and to maintain, improve and enhance the functionality of the Portal.

HMR does not sell any of the information it collects from you or otherwise share personal information with unaffiliated third parties for their own marketing purposes. We do use this information to help us better operate this Site, upgrade our services and market this Site. We share aggregate demographic information about our user base with third parties who perform specific services for HMR and to optimize functionality of this Site through analyzing Site traffic and improving content layout. HMR does not link aggregate user data with personally identifiable information and does not normally share personally identifiable information with third parties except as otherwise provided in this Policy.

HMR may share your personal information collected through the Site with other third parties for limited purposes on rare occasions.  For example, HMR may decide for business reasons to reorganize or divest its business through sale, merger or acquisition, in which case the personal information it has collected may be shared with actual or prospective purchasers. HMR will endeavor to obtain written assurances that personal information will be protected appropriately in these circumstances.  And in accordance with applicable law, HMR may share personal information collected through the Site with government authorities for reporting purposes; to parties in relevant legal proceedings as authorized by the presiding court or tribunal; and otherwise to the extent required or authorized by law.

Log Files and Cookies

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. 

We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track users' movements around the site and to gather demographic information about our user base as a whole.

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this Site. We do not link the information we store in cookies to any personally identifiable information you submit while on our Site.

We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our Site. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. If you reject cookies, you may still use our Site, but your ability to use some areas of our Site will be limited.

How does HMR secure personal information in the Site?

HMR will take reasonable steps to protect the security of your personal information as it is transmitted from your computer to the Site and our servers, as well as to protect the personal information once we possess it from unauthorized access, disclosure, alteration or destruction.  Security measures and tools are in place to help protect against the loss, misuse and alteration of the information in the Site. However, no data transmission over the Internet or data storage system can be guaranteed to be 100 percent secure.

How may you correct your personal information on the Site?

If you decide that you need to access or correct any personal information on this Site, you should contact HMR using our contact information as provided above.  We will use reasonable efforts to respond promptly to your request and make any appropriate correction.

How may you pose questions about HMR’s practices relating to the privacy of your personal information collected by the Site?

Should you have questions about the Site’s collection and maintenance of your personal information, and/or HMR’s use and disclosure practices with respect to that information, you may contact us using our contact information provided above.  We will use reasonable efforts to respond promptly to your requests, questions or concerns.  We may contact you for follow-up information and, except where required by law, HMR cannot ensure a response to questions or comments regarding any topics unrelated to this Policy or to HMR’s privacy practices.

How will I know whether HMR has updated this Policy?

HMR may update this Policy periodically. If we decide to change the Policy, we will post the revised version of the Policy on this Site.

This policy was last updated on August 12, 2015.

Copyright © 2015  

Always consult your physician before beginning any diet or physical activity program.

Unless otherwise stated, trademarks used herein are the sole and exclusive property of HMR with all rights reserved.

A trademark symbol is sometimes, but not always, used to identify trademarks appearing on this web site.

For a complete list of all HMR trademarks used in this web site, click here.

Copyright 1986–2014, HMR Weight Management Services Corp. (HMR), Boston, Massachusetts. All rights reserved.

HMR is a subsidiary of Merck & Co, Kenilworth NJ USA

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